Localization & Customer Care
TVINS Scandinavia AB retails consumer products. They offer products in categories such as beauty, fitness, health, cleaning, accessories, and more. TVINS Scandinavia markets the products in the Nordic countries mainly by television, social media, newsletters, and country specific webstores. Their head office and warehouse is in Malmö, Sweden.
The Challenge & Solution
Increase order volumes and order value with upsell in the Finnish market. Our solution combines, localization, quality customer service and professional phone order channel for TV-marketing.
“Mixtra has helped us with localization and understanding the Finnish consumer behaviour and offered professional selling concept and high-quality customer care.”